eac67 Privacy Policy — How Your Information Is Kept Safe

01 Introduction

Eac67 is a trusted online gaming platform in Bangladesh. We believe it is our responsibility to safeguard every member's personal information. This privacy policy clearly explains what data we collect, why we collect it, how it is used, and how it is kept secure.

By creating an account or using the eac67 site, you agree to this privacy policy. We want you to use our platform with complete peace of mind.

02 What information we collect

Eac67 collects only the information that is necessary. We never ask for data that is unnecessary or excessive.

• Information provided directly at the time of registration is collected
• Certain technical information is collected automatically while you use the platform
• When you contact support, the details of that conversation are stored

03 How we use your information

Collected data is used strictly for its stated purposes. eac67 never uses your information for unrelated reasons.

• For account creation, verification, and management
• To process deposits, withdrawals, and other financial transactions
• To provide customer support and resolve issues
• To prevent fraud, money laundering, and cybercrime
• To promote responsible gaming and monitor the risk of addiction
• To keep you informed about new offers and promotions (you may opt out at any time)
• To improve platform services
• To fulfill legal obligations

04 Who your information is shared with

Eac67 does not sell your information. However, in limited circumstances, certain data may be shared with specific third parties.

• Payment Providers: Only the information necessary to process transactions is shared with payment partners such as Mobile Banking, Nagad, and Rocket
• Law enforcement agencies: To the relevant authorities when required by court order or legal obligation
• Technology Partners: Technology service providers that support platform operations — all operating under strict confidentiality agreements

05 Data Protection Measures

Eac67 uses the latest technology to protect your information. The measures below are part of our security framework.

• All data transmissions are secured with 256-bit SSL encryption
• Servers are protected by firewalls and intrusion detection systems
• Regular security audits and vulnerability assessments are conducted
• Sensitive data is stored in encrypted form in the database
• Only a limited number of staff can access your personal data
• Two-factor authentication (2FA) ensures your account stays secure

Please note that no method of transmitting data over the internet is 100% secure. You are responsible for keeping your password and login credentials safe.

06 Cookies and tracking

Eac67 uses cookies on its website. Cookies are small files stored in your browser that help improve your experience on the site.

• Essential Cookies: To maintain your login session and ensure secure browsing
• Performance Cookies: To monitor how quickly and accurately the site is performing
• Functional Cookies: To remember your preferences and settings

You can disable cookies through your browser settings. However, disabling certain cookies may cause some features of the site to not function properly.

07 How long your information is retained

We do not retain your data longer than necessary. Where legal obligations apply, data is kept for the required period.

• Data for active accounts is retained for as long as the account remains active
• Financial records are retained for a minimum of 5 years after account closure (as required by law)
• KYC documents may be retained for up to 3 years after account closure
• Support conversations are retained for up to 2 years
• Once the retention period expires, data is securely deleted

08 Your rights

You have full control over your own information. You may exercise the following rights at any time.

To exercise any of these rights, contact our support team. We will generally respond within 30 business days.

09 Data Related to Minors

Eac67 is strictly for users aged 18 and above. We do not knowingly collect any information from minors.

• If a user is identified as a minor, their account is terminated and all associated data is permanently deleted
• Parents, please ensure minors do not have access to your device or account
• If you suspect a minor has opened an account, please notify support immediately

10 Privacy policy changes

Eac67 may update this privacy policy from time to time. We will notify you of any significant changes.

• Updated policies take effect as soon as they are published on the site
• For significant changes, a notification will be sent to your registered email address
• You can check the "Last Updated" date at the top of the page to see the most recent version
• Continued use of the platform after any changes will be considered acceptance of the updated policy

11 Contact Us

Contact us for any privacy-related questions, complaints, or requests.